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Contacts
Tracking your customers in the Intercom platform for better relationships.
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Get started with Contacts
Tracking user data in Intercom
Create new Leads and Users in Intercom
How do visitors, leads and users work in Intercom?
Merge lead and user profiles
Edit and update data
Track conversions and clicks with UTM parameters
The people, company and account list explained
How to segment your contacts
How do filters work?
Create more targeted audiences with And / Or rules
How dates work in Intercom
Group your users by tags
Group your users by company
Define the right qualification data for your business
Know every user and company personally
Get valuable user insight from day one
Assign an owner to your leads and users
Generating leads with Intercom
Get alerts when a lead you own revisits your site
Custom data planning tool
Create, edit, archive, or delete tags
Can I add descriptions to my custom attributes and events?
Export Conversations data to Amazon S3
Why am I missing users that are showing up on my own system?
How do I create filters for dates in the future?
How to protect yourself against email list bombing
How does my lead’s qualification data get updated?
Can I link directly to a user profile?
What is qualification data?
Can I export user or company data as a CSV?
Is Intercom compliant with HIPAA?
What is user_id and why would I want to use it?
How can I export my Intercom data for GDPR?
How do I delete users and leads in Intercom?
How is a session defined?
How does Intercom track first and last name of my users?
Real time user presence (the technical explanation)