Everything you need to know to install Intercom and set up your workspace
Day 1 with Intercom: Configure checklist
How do I sign up for a free trial of Intercom?
Use Intercom in your preferred language
Accepting an invite to an Intercom workspace
Add, remove/delete, or export a teammate
Organize Help Desk by teams
Set your default office hours
Share your expected response time
Set custom office hours and reply times for your teams
Let people know you're available without disrupting them
Create a test workspace in Intercom
Permissions: how to restrict access for some teammates
What is Identity Verification?
Set up Identity Verification for web and mobile
Limit teammates' access to conversations
Set default audience rules for all messages from certain teammates
Review actions taken in your workspace with Teammate activity logs
Protect your account with 2FA, Google Sign-On or SAML SSO
How to request a 2FA recovery code
Integrate with an identity provider and log in with SAML SSO
System for Cross-domain Identity Management (SCIM) Provisioning
Configure SCIM Provisioning with Okta
Provide a security contact for your workspace
Sending email notifications without conversation content or history
List trusted domains you use with your Messenger
Using Intercom with Content Security Policy
Troubleshooting Identity Verification
How do customers contact us?
How do I change my email or profile picture avatar?
Troubleshooting logging in and password issues
How do I change my name in Intercom?
Where can I find my workspace ID (app ID)?
Can I control how attachments are used?
How do I change the timezone for my workspace and teammates?
How does Intercom deliver push, email, chat and post notifications?
Does Intercom have a Python library?
Can I install Intercom on multiple domains?
Unsupported Installation Workarounds
Connectivity issues for customers in Russia
Connectivity issues for customers in China